Support & contact
Have a question or hit a problem? Check the FAQ first, or write to us and we will reply.
Frequently asked questions
What is Qershnawy?
A 3D life simulation set in Qershana, a modern Arab city. You start with 1,000 qirsh and a rented room and build the life you want: work, skills, businesses, a home and a family, across an eight-chapter campaign with five equal endings.
When is it out, and on which devices?
Soon, on iPhone, iPad and Android. Leave your email in the “Be the first to play” section at the bottom of the home page and we will tell you at launch.
Is it free? Are there ads or purchases?
The game is free, with no ads and no in-app purchases.
Do I need an internet connection?
No. The game plays fully offline, and your progress is saved on your device.
Is the money in the game real?
No. All money in the game is a virtual currency, the “qirsh”. It cannot be bought or turned into real money.
Which languages are available?
Arabic, with a full right-to-left interface, and English. You can switch at any time in the settings.
Is it suitable for children?
The game is rated 13+ in the stores. It is family-friendly and centred on work, family and everyday life.
How do I report a problem or contact you?
On the Support & contact page choose “Report a bug”, describe what happened and your device, and we will reply by email.
How do I delete my data?
Game data lives only on your device and is removed when you delete the game. For details, and to request deletion of anything you sent us, see Account & data deletion.